BlueCherry ERP (BC Next)

Overview

BC Next (BlueCherry) is an enterprise ERP platform used to manage complex business operations. The project focused on modernizing legacy interfaces and improving usability across high-impact workflows.

Problem

The platform relied on outdated UI patterns and dense interaction flows, creating high cognitive load in critical workflows. Tasks like report creation required navigating multiple unclear steps, making the system difficult to learn and inefficient to use.

Role

I led UI redesign efforts across key modules and contributed to the creation of a unified design system, collaborating closely with product, engineering, and QA teams.

Approach

I approached the redesign as a system-level improvement, focusing on restructuring workflows, standardizing interaction patterns, and reducing cognitive overhead without removing core functionality.

Key Decisions

• Redesigned the Report Builder from an unstructured flow into a guided 5-step workflow focused on progressive task completion.
• Shifted from dense interfaces to step-based interactions that reduce cognitive load and improve clarity.
• Established reusable UI patterns to standardize behavior across modules.
• Developed a centralized design system to align design and engineering workflows.

Technical Implementation

Defined component structures, interaction patterns, and documentation to support consistent implementation across teams.

Collaborated with developers to ensure design decisions translated correctly into system behavior, balancing usability improvements with existing technical constraints.

Outcome / Impact

Simplified one of the platform’s most complex workflows by restructuring how users create and configure reports, improving clarity and reducing friction in task completion.

Enabled a shift from fragmented UI patterns to a consistent, system-driven experience through the introduction of a centralized design system.

Learnings

In enterprise systems, improving usability is not about reducing capability, but about structuring complexity. Thoughtful constraints and guided workflows can significantly improve user efficiency without limiting power.

Trade-offs

Simplifying workflows required introducing more structured interaction steps, balancing flexibility with clarity. While this reduced user error and confusion, it required careful design to avoid over-constraining advanced users.